Protection of Personal Data

Privacy Rules, Site Terms of Use and Communications, Information Regarding Your Personal Data

Dear Visitors

We would like to inform you about our Privacy Rules, Communications, Site Terms of Use and our practices regarding the Processing of your Personal Data, and your rights under the Personal Data Protection Law. On our website www.hotelgenova.com.tr, the confidentiality of visitor-customer (hereinafter referred to as Visitor(s)) information, the protection, storage, processing-use-disposal of personal data (information), commercial electronic communications and other matters, the current principles of which are stated below. Privacy Rules-Policy and Application-Terms of Use apply.

Protection of Information

Necessary measures for the security of the information and transactions provided by the visitors and obtained by the visitors on this site, and the nature of the transaction, have been taken by our Company or the relevant institution in the systems and internet infrastructure, within the technological possibilities and cost factors, with appropriate technical and administrative methods. The information you enter on our site for the purpose of submitting your requests and complaints or updating information cannot be viewed by other internet users.

Cookies On Our Site

www.hotelgenova.com.tr Various types of cookies are used on all digital pages of our site. These are cookies such as Persistent cookies, essential cookies, functionality cookies, analytics cookies, commercial cookies and third party cookies.

Cookies enable the website to work properly and be developed, to personalize and improve the user experience, to visit the websites without logging in, and/or to send commercial-social notifications to the party (which can be seen even if the internet browser and/or the relevant mobile application is closed, depending on the situation), and These are small pieces of data placed on computers and mobile devices in order to provide general or customized information, advertisements and promotions to site users-visitors both on the relevant site and on other sites including social media-networks and online advertising networks.

Cookies are kept on computers-devices for a suitable period of time, provided that the legal maximum period, if any, is not exceeded.

Visitors using our site are deemed to have accepted the above-mentioned application, as well as the processing of the relevant cookies here, in the personal data legislation and other parts of this information text, for the purposes and scope-conditions stipulated for your various information including transfer-sharing and use to third parties in this framework.

Visitors can remove the cookies and/or stop the aforementioned notifications at any time by editing the settings of the program and/or operating system and/or internet browser on their devices (In this case, it should be known that our Site/related device/program may not work as desired and/or not be aware of the contents of the notifications).

Contacts

With our visitors, again in accordance with the law, for the purposes of promotion, advertisement, communication, promotion, sales and marketing regarding all kinds of products and services, for credit card and membership/customer information, transaction applications, our Company can use SMS/short message, instant notification, automatic call. Social, commercial and other electronic communications can be made via computer, telephone, e-mail/mail, fax, all kinds of notifications (if your device is open), bluetooth, beacon-all kinds of public-private wireless networks and other electronic communication tools. Commercial electronic messages may be sent to visitors.

Your Processed-Transferred Personal Data and Your Legal Rights Regarding Your Personal Data

Dear Visitor, name, surname, nickname, age/date of birth, gender, marital status, date of marriage, child status, transportation vehicle owned, region of residence, education level, occupation/job, cultural, artistic, sportive, holiday etc. demographic user/customer information such as interests-hobbies and shopping habits, private-official identity, identification no. and tax information, photographs, requests (for security purposes), written and visual recordings of your complaints, audio recordings of our call center conversations, shopping habits-preferences, likes and comments regarding all kinds of products and services, campaigns, contests, surveys used/participated Card and account information, old and new mobile/home/work phone/fax numbers, e-mail addresses, electronic commercial and other communications, excluding confidential information such as passwords you share with other users, invoice contents, payment methods, complaints-returns and similar reasons. approach-actions, fixed and mobile device name(s), type, model and codes used for various purposes, cookies (cookie, web browser beacons-information, IP, beacon, wired-wireless network connection information, etc.), advertising identifier information In addition to informing you about the collection method and legal reason for the collection of your personal information, which consists of social media profile and account information-transactions, and your location data, for what purpose it will be processed and to whom it can be transferred, for what purpose;

Right to know whether your personal information is processed, if it is processed, whether it is used in accordance with its purpose, to learn and know the third parties to which it has been transferred in the country and abroad, and to request information on all these issues, as well as to correct it if it is incomplete or incorrectly processed, and to delete it in accordance with the legal conditions and method. You have the right to request that the data be destroyed or destroyed and that this situation be notified to the third parties to whom the data is transferred, and to object to the emergence of a result against you by analyzing your information with automatic systems and to request that it be remedied in case you suffer damage due to unlawful processing, in all these matters. We present it to our Data Controller Company for your information.

While the above issues are presented to your information in accordance with our obligation to inform about personal data, we would like you to know that permission is obtained for all kinds of personal data transactions and no unauthorized processing is done, except where the legislation allows processing including transfers without the explicit consent of the person concerned.

In this context, in cases where your permission is requested, you can reach the website www.hotelgenova.com.tr and perform the permission-approval procedures.

In accordance with the relevant legislation and personal data storage-destruction policies, our company can partially / completely destroy (delete, destroy or anonymize) personal information, as well as visitors via https://www.hotelgenova.com.tr at any time and without giving any reason. They can stop the processing of personal data and/or commercial electronic communications to their parties by contacting our Company via the info@hotelgenova.com.tr e-mail address and fulfilling the required legal-technical procedures. According to explicit notification-requests on this matter, personal data processing and/or communications to the party for the channels specified are stopped within the legal maximum period (personal data processing and communications that are possible-required or liable according to the law continue). If the visitor wishes, information other than legally required and/or possible is deleted from the data recording system or destroyed or anonymized in an unidentified manner to achieve the same purpose. Applications and requests in these matters will be fulfilled within the legal maximum period or may not be accepted by explaining the legal reason to the party (Relevant legal rights are reserved).

Third Party Sites-Digital Platforms and Applications

On other sites accessed from our site, their own privacy-security policies, terms of use, communication and personal data processing apply; Use of information from websites accessed for advertising, banners, viewing content or any other purpose, as well as ethical principles of websites (and other digital platforms), privacy-security principles, personal data storage and destruction policies, service quality, terms of use, cookies-web Our Company is not responsible for any disputes, material and moral damages and losses that may occur due to beacons and the like, notifications-suggestions and other practices.

Responsibility

The information obtained by the visitors from our Site or other sites linked on our Site / mobile applications / all kinds of notifications and other units-channels of our Company, information, promotions and advertisements made electronically to their parties, as well as the decisions they take within the framework of all kinds of suggestions, all kinds of transactions and actions they take accordingly. Visitors are responsible for the application and its results.
Since we cannot know the legal/de facto capacity of any Visitor to our Site, the responsibility for the use, information and processing of children and other minors belongs to their legal representatives, and they can use their rights regarding their personal data (and also communications, depending on the situation) through their legal representatives.

Purchases and Other Consumer Transactions

In the event that the visitors are informed by the above-mentioned copies and/or purchase a product/service as a result of the communications, notifications, promotions and advertisements made to the parties, the aforementioned transaction is also subject to the consumer contract they will make with the relevant seller/supplier in accordance with the law. The consumer contract is implemented on its own terms and between the parties.

Rights on Site Content

Regarding all kinds of information and content on our site and their arrangement, revision and partial/full use; Except for those belonging to other third parties according to the agreement of our company; All intellectual and industrial rights and property rights belong to our Company.

Changes

Our company reserves the right to make any changes it deems necessary in matters such as privacy, personal data storage-use and destruction policy and terms of use of the Site, as well as in the products, services and opportunities it will offer, in campaigns etc.; These changes will become effective as soon as they are announced by our Company on the Site or by other appropriate methods. You can report your requests for additional information, all kinds of requests and complaints on all these issues to our Company by contacting the following communication channels. In cases where the relevant request is required by law to be made in a certain procedure (procedure-timely-manner), the said procedure must be complied with.